Customers are at the heart of everything we do at British Airways. Our commitment to them is integral to our promise: To Fly. To Serve.
This is the chance for you, as experienced cabin crew, to bring your flying knowledge and skills to deliver world class customer service. Occasionally you will work up as the SCCM leading your peers, taking on additional on-board responsibilities and tasks to support your Customer Service Manager.
You will be enthusiastic, knowledgeable and passionate with a focus on the customer, putting them at the heart of everything you do.
A real team player, you’ll work closely with colleagues to make great things happen for our customers. Crucially, you’re always ready to adapt to change and innovation. Whether you’re responding to changing conditions mid-flight or trying out a brand new service, you will aspire to be the very best, with customers at the forefront of your mind. You will have plenty of opportunity to make a difference. It’s all about flying our customers in style to a wide range of destinations including Singapore, Sydney, Vienna and Cape Town, taking care to provide experiences that set us apart from the competition. By making sure customers are looked after, you’ll strengthen the relationship we have with them.
You’ll have the opportunity to develop new skills and take control of your career path and be recognised and rewarded for your outstanding contribution to British Airways, a global premium airline.
As World Class Mixed Fleet Experienced Cabin Crew you will have the potential to earn, on average, a reward package of between £25,000 and £29,000 per annum.
This comprises of a starting salary of £17,614 per annum, an hourly payment when you are flying, bonuses for achieving your performance targets and commission for Inflight Retail sales.
Annual leave starting at 30 days per year rising to 34 days per year.
Please note, if you are applying for this vacancy you should not apply for the Cabin Crew role as well. If suitable for the Cabin Crew role only your application will be reassigned during the recruitment process.
